Quote
"When I moved back to Detroit two years ago, I profiled a firehouse on the East Side. Much of the firefighters’ equipment was substandard: Their boots had holes; they were alerted to fires by fax from the central office. (They’d jerry-rigged a contraption where the fax pushes a door hinge, which falls on a screw wired to an actual alarm.) I called the fire department to ask for its statistics. They’d not been tabulated for four years."